Skip to content
Vigilink
The company

Vigilink exists to own one thing properly.

Vigilink Inc. is incorporated in British Columbia, Canada and holds Safe SOS — the app, the responder network and the workforce platform built on top of them. The product has been shipping since 2023 from Abidjan, Côte d’Ivoire, by a small engineering team living in the market it serves. Vigilink is the structure around that work: one company, one product line, one promise to keep.

Head office

British Columbia, Canada

Corporate, finance, partnerships

Engineering & operations

Abidjan, Côte d’Ivoire

Product, responder network, support

How we work

Four things we do not trade away.

A safety company is only as good as what it refuses to compromise when a deadline or a deal is on the line.

The alert is the product

Everything else — the map, the community, the dashboard — exists to make one alert reach a human being who acts. Anything that does not serve that gets cut.

Two lanes, never crossed

A person’s own contacts and their employer’s security desk are notified in parallel and see nothing of each other. That separation is architectural, not a setting, which is why staff accept being on the system at all.

Build where the problem is

Product and operations sit in Abidjan, in the market we serve, on the networks and devices our users actually have. We are not designing for this market from somewhere else.

Say what is not built yet

We hold an implicit safety promise. Overstating coverage is how that promise breaks, so we publish what ships and name what does not.

The hard part

Software is the easy half.

Anyone can build a button that sends a notification. The company is the network behind it, and that is operations work: recruiting responders, verifying credentials, keeping enough of them on duty in a given square kilometre, and measuring whether they arrive.

Verified, not crowdsourced

Nurses, first-aiders, security professionals and off-duty fire. Credentials are checked before anyone appears on a map.

On duty by choice

Responders set their own availability. An alert reaches the 25 closest who are on duty within roughly 2 km.

Rated after the fact

Accept, decline, arrive. Every response is recorded and rated, because density without reliability is a statistic, not a service.

Density before spread

We saturate one city before opening the next. A network at 1% in five countries helps nobody.

Where we operate

One city at a time, in this order.

Expansion is a sequence, not a map. Each step is chosen because it needs almost no product change from the one before it.

  1. Operating

    Abidjan, Côte d’Ivoire

    Beachhead. Density is what makes a responder network and a heat map work, so we win one city completely before spreading.

  2. Next

    Francophone West Africa

    Senegal, Cameroon, Mali, Burkina Faso, Benin, Togo. Same language, same mobile money rails, near-zero product change.

  3. Then

    Anglophone West and East Africa

    Nigeria and Ghana for scale; Kenya, Tanzania and Uganda for mobile money maturity.

  4. In parallel

    Diaspora markets

    Canada, France, Belgium and the US. Families abroad subscribe in hard currency for relatives at home.

Working here

Small team, unusually direct consequences.

The thing you ship this month decides whether someone gets reached next month. That is the appeal and it is also the pressure. We hire slowly and mostly for judgement.

  • Mobile engineering

    React Native, on real devices, on real networks.

  • Backend and infrastructure

    NestJS, MongoDB, WebSocket and live media at unforgiving latencies.

  • Responder operations

    Verification, on-duty coverage, and whether people actually show up.

  • City and community leads

    Density in one neighbourhood at a time. Mostly in person.

  • Enterprise sales

    Security firms, NGOs, logistics. Pilot to contract.

No formal openings posted right now. If one of these is yours, write to us with something you have built and we will read it.