We operate the emergency response layer for places 911 never reached.
Vigilink owns and runs Safe SOS. One tap sends live location, audio and video to a person’s trusted contacts and to the verified responders standing closest to them — in cities with no dispatch, no addresses and no ambulance on the way.
- T+00.0SOS triggeredorigin locked
- T+00.45 trusted contactsnotified
- T+01.28 responders pingedwithin 2.0 km
- T+02.6Location · audio · videostreaming
- T+04.1Responder accepted640 m · en route
- Live on iOS and Android
- English · Français · Español
- Shipping since 2023
- Two independent alert lanes
Emergency systems assume an address, a dispatcher and an ambulance.
In our markets, none of the three exist. Personal safety apps built for North America are a convenience layer on top of a working state system. Here there is nothing underneath, which changes what the product has to be.
No number that answers
Emergency lines ring out, route nowhere, or reach a desk with no vehicle behind it.
No address to dispatch to
Most streets are unnamed and most homes are unnumbered. “Where are you?” has no useful answer.
No ETA, and often no ambulance
Even when a call connects, nothing is coming within the window that matters.
So the response layer has to be the network people already trust — family, neighbours, the nurse two streets over. Our job is to make that network reachable in one tap, and accountable once it answers.
One network, four ways in.
SafeSOS
A personal emergency system on the phone people already carry. One tap reaches their contacts, their community and the responders closest to them.
See the productWorkforce safetyVigilink for business
Live shift map, alert queue and response reporting for employers who have to be able to prove they can reach their people.
See the dashboardOperationsResponder network
Verified nurses, first-aiders, guards and off-duty fire, on duty by choice. We recruit them, verify them and measure whether they show up.
How we run itInstitutionsIncident intelligence
Reports from the ground become a live watch map and a heat map over time — what cities need before they can respond to anything.
Talk to usFrom a tap to a person arriving.
Five steps, in this order, every time. Nothing waits on a call being answered.
- 01
The tap
Panic button, a shake, or the home-screen widget. No unlock, no menu, no confirmation dialog standing between a person and help.
- 02
Trusted contacts
Every trusted contact is notified at once with live location. Not a chain, not a fallback order — all of them, together.
- 03
Nearby responders
The 25 closest on-duty verified responders within roughly 2 km are pinged. Nurses, first-aiders, guards, off-duty fire. They accept or decline.
- 04
The scene, live
Location keeps streaming. Audio and video stream from the scene, so whoever is coming knows what they are walking into.
- 05
Arrival and record
Responders mark arrived and are rated. The incident is retained as a record — for the person, for their employer, for the map.
Two lanes that never cross.
When an employee triggers an alert at work, it fires down two independent lanes at once — their own people and their employer's security desk. Neither side can see the other's list. That separation is in the architecture, not in a settings screen, which is why staff agree to carry it.
- Their trusted contacts
- Nearby verified responders
- Their communities
- Corporate security desk
- Shift manager on duty
- Site incident record
People, employers, and the cities around them.
People
Anyone whose emergency plan is currently “call someone and hope”.
- Women and girls moving through cities after dark
- Students and young professionals commuting at night
- Parents buying protection for a teenager
- People living alone with a chronic condition
- Drivers and riders on ride-hailing and delivery platforms
Organisations
Employers who have to be able to prove they can reach their people.
- Private security firms managing guards on shift
- NGOs and international organisations with duty-of-care obligations
- Logistics, delivery and ride-hailing fleets
- Mining, oil, gas and construction with lone workers on remote sites
- Banks and telecoms with field agents and cash in transit
- Schools and universities running campus safety programmes
Institutions
Cities that need to see what is happening before they can respond to it.
- Municipal and district safety programmes
- Incident intelligence and heat mapping
- Coordination between community responders and public services